FAQ
1.
How long does it take to receive my order?
Please note that the items ordered are not available from stock but are made specifically following your specific instructions.
When your purchase is confirmed, the order goes directly to the Atelier where the various customisations are studied and the cutting and sewing are scheduled for the day after. The next day our seamstresses cut and sew your order. Following the quality control and ironing phases, your order is prepared for shipping by express courier the next day. We can therefore say that between the order and the shipment the maximum waiting time is 2/ 3 days.
For urgent deliveries, read the relevant FAQ.
When your purchase is confirmed, the order goes directly to the Atelier where the various customisations are studied and the cutting and sewing are scheduled for the day after. The next day our seamstresses cut and sew your order. Following the quality control and ironing phases, your order is prepared for shipping by express courier the next day. We can therefore say that between the order and the shipment the maximum waiting time is 2/ 3 days.
For urgent deliveries, read the relevant FAQ.
2.
3.
And if I change my mind after placing the order?
Since the items purchased must be tailored specifically according to your instructions, we usually take a reflection lapse of 24 hours before proceeding with the cutting and sewing of your order. So don't worry! You can request the cancellation of your order within 24 hours.
